on usual emergency cases, we should haf call 999.
today, i’m on a different kind of emergency, when my laptop went dead.. cannot boot up.
after a short panic, cursing and trying to be the engineer ( that i am obviously not), i called my own helpdesk :
1st - Mr. A
he has been my helpdesk since forever. always committed to his work of helping me. if i can rate him according to the company rating, i’d rate him 5 ( the best),
this time, he’s in the meeting ( meeting apa ntah dh pukul 5pm) he suggested f8, and f8 tk membantu. obviously being 300km away has deteriorate his technical support to me.
moving forward, col 2nd heldesk.
2nd - Mr. B
he helped me once re-install windows for my sister. i knew he assembles his own PC. mebe bleh membantu.
he’s a bit bz, but still manage to go the extra length to go thru the bios setup, n found that the hdd is not detected. but gave up, and ask me to send to kedai. dh dedekat hujung conversation, sempat lagi nk update gosip diri sendiri.
3rd - Mr. C
dunno why i called him. just thot since he has been supplying me with movies,he might be able to help (i’m desperate to turn on my computer). but i always over estimated him, he can’t help.
so problem unsolved, resulting me going to office, to reply few urgent emails. ( cannot do via bberry becoz need to draw some stupid idiot diagram on power point)
2nd level escalation - not to solve the problem, but to keep my sanity level.
1st - Madam S.
ape ntah aku bebel kan. at least aku bleh berckp. tapi she has to go back and need to entertain her boss first.
2nd - Ms A
she’s on the way shopping ( fun kan idup korg), talk to her for 15minutes i think. bebel lagi psl benda2 tk relevan dlm idup. pas tuh aku rase dia mcm dh tk bleh nk pay attention. ( mebe topik aku agak boringkan). end the conversation.
still think my sanity level not normal. i’m going to the office at 6pm, for god sake.
sms Mr. GF - ko nk lepak dgn aku tk kt mane tmpt ade internet : sms not sent. ( see sheyna, he’s on my gelfren list)
call him - calls not thru ( demn celcom suxx or his hp is off)
gtalk him when i’m in the office :
me : ko ade plan ke? nk lepak dgn aku tk?
him : ko jgn laa buat aku rase bersalah
me : tk pe lah, lenkali je. np
so i work my ass off at the office, alone.
came back home at 9pm, left my brain somehere coz i missed my mrt stop. kene patah balik. bodoh kan! ( eh sbb tuh aku lagi suke naik mrt dari bas, kalau bas aku terlepas rumah aku, mcm mane nk buat? nk nangis pon bukan ade mak nk dtg pick up balik rumah)
-f**k, pnjg gile entry-